Need help?

We are there when you need help. Try our online tool to get answers to common problems or if you need technical support, just give us a call.

Get Automated Fixes for Common Problems.

Microsoft Signature offers free phone support for virtually anything you need on your new PC for the first 90 days. After 90 days, or for those without Microsoft Signature, Microsoft offers an online tool for finding solutions to common software problems in an easy, intuitive way that is available when and where you need it. Microsoft Fix it Center provides a way to apply automated fixes, workarounds, or configuration changes so you don’t have to perform a long list of manual steps yourself.

Real people, real answers

Visit Microsoft Answers, the community-based forum where you can search, browse, post questions, and get answers. Thousands of community members, including Microsoft folks, are there to help.

Still need help?

If you would like additional assistance, you can contact Microsoft Signature Premium technical support. Have your ten-digit Microsoft Signature Premium subscription number, which is located on the back of your subscription card, ready before you call.

1-877-696-7786

Phone support hours:

Time Zone Monday—Friday Saturday—Sunday
Eastern 8:00 am—1:00 am 12:00 pm—8:00 pm
Central 7:00 am—12:00 am 11:00 am—7:00 pm
Mountain 6:00 am—11:00 pm 10:00 am—6:00 pm
Pacific 5:00 am—10:00 pm 9:00 am—5:00 pm
Hawaii 2:00 am—7:00 pm 6:00 am—2:00 pm